Organize Personal Responses

Requirements: See Working with Response Management.

You can make your personal responses easier to locate by storing them in folders. You can nest these folders inside each other to whatever level suits your purpose.

To create a personal folder:

From the Interaction Client View menu, select Response Management Editor.

Result: The My Responses window appears.

Click the My Responses folder.
Navigate to the level where you want to create the folder (category).
Click the Create new category toolbar button.

Result: A new folder appears at the level you selected in the navigation pane.

Type a name for the folder in the New Category text box.

Working with Response Folders

You can perform any of the following actions when working with your personal folders in the Response Management window.

Rename a folder by selecting the folder in the navigation pane and then clicking the Edit item toolbar button. Type a new name for the folder.

Delete a folder along with any personal responses it contains by selecting the folder and then clicking the Delete item toolbar button. Click OK in the "Are you sure you want to delete "folder name"? dialog box.

Note: In a similar fashion, you can also delete a selected response by selecting the response item and clicking the Delete Item toolbar button. Click OK in the "Are you sure you want to delete "item name"? dialog box.

View the contents of a personal response by clicking the response item. Check the contents in the Preview pane of the My Responses window.