You can use Interaction Client’s speed dial features to dial frequently used numbers. You can watch the status of your call in My Interactions.
To dial a number using speed dial:
Do one of the following:
To call the default number associated with the speed dial entry, click the phone number.
To dial a number other than the default number for a speed dial entry, click the down arrow next to the displayed phone number. Select and click a number in the list of other available numbers for this speed dial entry.
Tip: If you have more speed dial entries than can appear at one time on your speed dial view, use the scroll bar to find the entry.
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