Working with the Company Directory

The Company Directory contains contact information for every person in your company. For more information about using directory entries to make managing your interactions easier, see Working with Interaction Client Directories.

Note: Your CIC administrator enables Interaction Client users to view the company directory. The CIC administrator also controls which names appear in the company directory. If the company directory does not appear in Interaction Client or if you have questions about the names available, see your CIC administrator.