Interaction Client Web Edition Help
There are many different ways to transfer calls in Interaction Client. This section describes the following methods:
Park a Call on Another Person’s Extension
Transfer a Call After Consulting the Recipient
Transfer a Call to a Directory Entry
Transfer a Call to a Workgroup
Transfer a Call to an Attendant Profile
Transfer a Call to Another Person’s Voicemail
Transfer a Call to Your Voicemail
Transfer a Call Using a Transfer Button
Transfer a Call Using the Queue Control Toolbar
Transfer a Call Using the Directory Toolbar
Transfer a Call Without Consulting the Recipient