Requirements: The "Pause" Interaction Command Right determines if the Pause button can appear on a toolbar. The Pause Interactions Security right also enables you to pause while recording an interaction appearing in My Interactions.
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Use this button to control a recording session. Click this button to pause the recording session. Click it again to resume the recording session. |
Note: The Pause button is unavailable if the call is not in a state in which this action can be performed.
Warning: Interactive Intelligence, Inc. disclaims any responsibility for end-user or licensee to comply with federal or state law restrictions regarding Record or Listen capabilities of CIC software. The licensee hereby warrants and represents that the end-user or licensee will use the product in compliance with any federal or state law.
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