Disconnect Button

Requirements: The "Disconnect" Interaction Command Right determines if the Disconnect button can appear on a toolbar. The Disconnect Interactions Security right enables you to disconnect an interaction appearing in My Interactions.

Icon

Location

Queue Control toolbar

Description

Click Disconnect to disconnect the current interaction.

When you click Disconnect, the icon for that interaction changes to a Disconnect icon.

 

Note: The Disconnect button is unavailable if the interaction is not in a state in which this action can be performed.

Related Topics

Disconnect a Call

Using the Queue Control Toolbar