You can click any of the phone number hyperlinks in Interaction Client to dial a contact. Phone number hyperlinks appear in directory views and in the contact Properties dialog box.
If Auto Dial Extension is enabled for a contact’s phone number, Interaction Client automatically dials the extension after the call connects.
You can also dial a phone number and extension by clicking an extension number hyperlink in the Properties dialog box.
You can also dial a phone number and extension by clicking the Dial button in the Properties dialog box.
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