Call an Operator

You can use Interaction Client to call an operator within your company, or to call an external telephone operator.

Note: You can also dial the operator directly from your telephone handset.

To call an internal operator:

Type 0 or the internal operator number in the Number text box and click Make Call.

To call an external (phone company) operator:

Type 00 or the external operator number in the Number text and click Make Call.

Note: The default setting for dialing an external operator in the United States is 00. If this does not work, contact your CIC administrator to verify the number to dial and to check that you have sufficient dialing privileges to dial the external operator.